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Frequently Asked Questions

Frequently Asked Questions

Our community participates in a Workforce Tax Credit Program administered through the City of Salem Housing Authority. This program is designed to provide affordable housing opportunities for working individuals and families whose incomes fall within established limits. Unlike traditional LIHTC properties, this program is not regulated by the IRS.

While both programs provide affordable housing options, our community operates under city guidelines rather than federal IRS LIHTC regulations. Eligibility requirements and compliance standards are established locally through the City of Salem Housing Authority.

Eligibility is based on your total gross household income and the number of individuals living in the apartment. Income must fall within the maximum limits set by the City program at the time of application.

All sources of gross income for household members are included. This may include employment wages, self-employment income, Social Security benefits, pensions, child support, unemployment benefits, and other regular income sources.

Applicants will be required to provide documentation to verify income and household composition. Examples may include recent pay stubs, tax returns, benefit award letters, or other supporting financial documents.

Yes. All individuals who will reside in the apartment must be included in the application, and all income from household members must be disclosed.

Meeting income qualifications does not automatically guarantee placement. Applications are processed in the order received and are subject to availability and standard screening policies.

Yes. Residents are required to self-certify their income annually at the time of lease renewal, regardless of whether they choose a month-to-month or 12-month lease term.

Annual self-certification is the process of confirming your current household income and occupancy information each year. This ensures continued eligibility under the Workforce Tax Credit Program.

Rental rates are established in accordance with program guidelines and are designed to remain affordable for qualifying workforce households.

Water, sewer, and trash services are included in your monthly rent.
Residents are responsible for establishing and paying for their own electricity, internet, cable, and telephone services. Our leasing team can provide information about local utility providers if needed.

Rent is due on the first (1st) day of each month, as stated in your lease agreement.
We provide a four (4) day grace period to allow time for payment processing, particularly if the first falls on a weekend or holiday. Payments received by the end of the fourth day of the month will not incur a late fee.
Late fees are assessed beginning on the fifth (5th) day of the month in accordance with the terms outlined in the lease agreement.

We accept rent payments in the form of a cashier’s check, money order, or online through Bilt Rewards.
We also offer additional payment options, including programs such as Flex, which may allow residents to split their monthly rent payments.
Please contact the management office for the most current list of available payment options and program details.

Pets are permitted with an approved pet agreement.
Breed, size, and quantity restrictions apply. An additional $300 pet deposit is required, along with current veterinary documentation as requested by management.
Please contact the leasing office for complete details regarding our pet policy and documentation requirements.

Yes. Each apartment home is provided with one assigned parking space.
Additional parking is available in designated resident overflow and visitor parking areas. All resident vehicles must be registered with the leasing office, and a parking permit will be issued for display in the vehicle window.
Visitors may park in designated visitor areas and are not required to display a permit
 

While renter’s insurance is not required under the Workforce Tax Credit Program guidelines, it is strongly recommended.
Renters insurance helps protect your personal belongings in the event of fire, theft, water damage, or other unforeseen circumstances. It may also provide personal liability coverage. Residents are responsible for their own personal property and are encouraged to obtain a policy for added protection.---

Maintenance requests can be submitted through the resident portal, by phone, or by contacting the leasing office directly. Emergency maintenance contact information is provided to all residents.

Fruitland Meadows offers a 24/7 fitness center, a clubhouse with resident lounge space, and a private community dog park.

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